FAQ's

"1. How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?

If you receive an e-mail, a call from a person/association claiming to be from Indierootsbyréné seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at Indierootsbyréné or our affiliate delievery partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency."

"2. How can I get my order delivered faster?

Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end."

"3. How can I check if Indierootsbyréné delivers to my PIN Code?

You can find out if we deliver to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed."

"4. Does Indierootsbyréné deliver products outside India?

Yes, we do but that comes at an additional shipping cost."